Records Specialist

College Station, TX

Full Time

Legal Monkeys

Entry Level

Looking for a steady, full-time job where you can build real skills (and not work nights or weekends)?

Who We Are and What We Do

Personal Injury law firms will hire companies (like us!) to call medical providers to receive medical records and bills on their behalf.

As a Records Specialist, you’ll spend your day making calls, sending emails, and working with medical providers to gather records. You’ll have a structured daily workflow with a set of tasks to complete. We strive to foster professional and personal growth within our team. In this role, you’ll gain exposure to the legal and healthcare industries and build your organization, task management, and professional communication skills.

The Breakdown

Interact with case managers and providers via phone, email, and chat (entry-level computer work)
Work through a group of assigned records requests each day
Effectively retrieve medical records and bills for law firms
Ensure special authorizations are completed
Track the progress of requests in our system
Interact with providers with enthusiasm to accomplish daily goals
Build genuine relationships with providers and coworkers
Stay organized and professional while handling a steady flow of work
Think critically through unexpected problems
Perform other duties as assigned

Pay & Schedule:

$15-$17/hour starting rate
Monday-Friday, 8:00 a.m.-5:00 p.m.
No nights or weekends

Benefits:

Paid vacation + 8 paid holidays
401(k) retirement plan with 3.5% match
Medical, dental, vision, life, and supplemental insurance available
Team events and a strong office culture

What We’re Looking for:

Good communication skills
Comfortable on the phone
Willing to learn
High School Diploma or GED required

Physical Requirements:

Experience prolonged sitting, standing or bending.
Ability to interact with standard office technology (e.g., keyboard, computer, headset, mouse) with or without reasonable accommodation.
Ability to lift up to 15 pounds at times.
On-site attendance.

Why Us?

You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. By doing so, this means more money and a faster return to a greater quality of life for clients of the firm. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.

Our Core Values:

Play As A Team. By building each other up, we all get better, and - together - we get stronger.
Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do.
Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others.
Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less.

Thank you for considering us as a potential employer!

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Notice: A conviction will not automatically disqualify you from employment. The nature of the offense, the time that has passed since the conviction, and its relevance to the position applied for will be considered. You are not required to disclose any sealed or expunged records as determined by local, state, or federal laws. Failure to disclose a conviction or providing false information may result in the rejection of your application or termination if discovered after an offer of employment is extended. If you are applying from Austin, TX, please select "Austin Applicant" in answer to this at this stage of the recruiting process.*

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Records Specialist

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